Strategies for winning the heart and money of your customers
Business Growth
Accelerator Program
Course Library
The Business Growth Accelerator Program (B-GAP) courses leverage a combination of strategic coaching and implementation activities to deliver exponential growth for exemplary business leaders.
This course is a blended coaching & implementation initiative by Fela Durotoye for CEOs and business owners who desire to grow their businesses by at least 100% in their key business success indicators and are willing to do the intensive work required to produce such growth before, during, and after they complete the course.

These B-GAP courses deploys a Strategic Leadership Framework designed to WIN THE HEART & MONEY OF YOUR CUSTOMERS using 17 critical customer growth strategies which include;
- Customer Profiling
- Customer Acquisition
- Customer Retention
- Customer Loyalty
- Customer Preference to mention a few.
The course has been segregated into 4 packs to optimize learning. The course packs are designed to translate these 17 strategies into executable action plans that are guaranteed to deliver measurable growth results in 5 key areas:
- Sales/Revenue (Top Line)
- Profits (Bottom Line)
- Customer Base (Market Share)
- Customer Experience (Brand Value)
- Return on Investment (Shareholder Value)


Pack 1
This pack contains the first 4 strategies, alongside a downloadable PDF teaching material and an implementation workbook.
- Customer Profiling
- Customer Segmentation
- Customer Expectation
- Customer Value
- Teaching Materials
- Implementation Workbook
Pack 2
This pack contains Strategies 5-8, alongside a downloadable PDF teaching material and an implementation workbook.
- Customer Acquisition
- Customer Retention
- Customer Service
- Customer Experience
- Teaching Materials
- Implementation Workbook


Pack 3
This pack contains Strategies 9-12, alongside a downloadable PDF teaching material and an implementation workbook.
- Customer Preference
- Customer Intimacy
- Customer Loyalty
- Customer Referrral
- Teaching Materials
- Implementation Workbook
Pack 4
This pack contains the last 5 strategies, alongside a downloadable PDF teaching material and an implementation workbook.
- Customer Supply Alignment
- Customer Excitement
- Customer Engagement
- Customer Recovery
- Customer Centric
- Teaching Materials
- Implementation Workbook
